Privacy Policy

Information we collect

When you submit our contact form, we collect the information you provide, including your name, email address, subject, and message. We may also process limited technical information, such as an internet protocol address, to protect the form from abuse and enforce submission limits.

How we use information

We use submitted information to respond to inquiries, communicate about requested services, maintain the security and reliability of the website, and comply with applicable legal obligations. We do not sell personal information.

Text messaging (SMS)

If you enroll in Ena Samaan Intake Alerts, operated by Ena Samaan Transportation LLC, through our sign-up form, we collect your name, firm name, and mobile phone number, along with the date, time, internet protocol address, and method of your consent. We use this information only to send the account notifications you requested about missed calls and intake summaries for your firm, and to respond to HELP and STOP requests. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP or using our contact form.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We share your mobile number only with the service providers that deliver our text messages, such as our messaging provider Twilio, and only to send messages you requested.

Service providers

We use trusted service providers to host the website, deliver contact-form messages, and protect the form from abuse. These providers may process information only as needed to provide their services to us and are subject to their own contractual and legal obligations.

Retention and security

We retain personal information only for as long as reasonably necessary for the purposes described above, including business, security, and legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain processing. To make a request, use the contact form. We may need to verify your identity before completing a request.

Children’s privacy

This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children through the website.

Policy updates

We may update this policy as our practices or legal obligations change. The effective date at the top of this page identifies the latest revision.

Contact us

For privacy questions or requests, please use our contact form.